Tools:

syringe with tube
syringe with tube (2nd one)
cleaning solution for inkjet
isopropyl alcohol 99%

1) Air in the system - method 1

remove small plug in top of cartridge and stick end of syringe in hole and draw air until ink in drawn
eject drawn put ink into bulk ink container
always clean syringe with warm water before going to the next colour
repeat for all hoses that appear to have air

2) Air in system - method 2

pull cartridges out of carriage
lay cartridge stack on it's side
stick syringe into hole in the bottom of the cartridge and draw ink until air is gone from hose
eject ink into bulk ink tank
clean syringe with warm water
repeat for each colour that has a problem

"Replace Cartridge"

follow the prompts and click through the <next> and <ok> buttons until.....
window talks about next step is to "charge" the cartridge and prompts <ok>
push the button on the circuit board (attached on the back side of the cartridges) in the printer
then click the <ok> button to start the charging
finally click the <finish> button and you're done

Conclusion

Tried cleaning the ink many times and many different ways. Always resulted in the print pattern being bad...especially the black. Eventually got all the inks printing great except the black which would print close to fine and then bad! Replaced the with original and it worked fine!